Effective Date: 1st November 2024
1. Introduction
Welcome to the Designer Dogs Home Limited website (designerdoghomes.co.uk). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our site, purchase our products, or interact with us.
2. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, address, email address, phone number.
- Payment Information: Payment card details (processed securely through our payment processor, we do not see or hold this data in our system).
- Marketing Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Information
We use your personal data for the following purposes:
- To Process Transactions: To manage payments and deliver your orders.
- To Communicate with You: To provide you with information about your account or transactions, respond to inquiries, and send you updates about your order.
- To Improve Our Services: To analyze data to improve our website, products, and services.
- For Marketing Purposes: To send you promotional materials, newsletters, and other information that may be of interest to you, if you have opted in to receive such communications.
4. Legal Basis for Processing Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
- Legal Obligation: Where we need to comply with a legal or regulatory obligation.
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
5. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Third-party companies who provide services on our behalf (e.g., payment processors, delivery services).
- Compliance and Legal Requirements: To comply with applicable laws, regulations, or legal requests.
We do not sell, trade, or otherwise transfer your personal data to outside parties at any time.
6. International Data Transfers
We do not transfer your personal data outside the UK.
7. Data Security
We implement a variety of security measures to maintain the safety of your personal data. These measures include encryption, firewalls, and secure server hosting. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Rights
Under UK data protection law, you have the following rights:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: info@designerdoghomes.co.uk